How It Works
Step 1: Set An Appointment & Free Consultation
Call us at 844-227-3364 or 214-469-6920 or submit an online request to schedule your free evaluation for our Auto Hail Damage & Paintless Dent Removal Service.
Step 2: We Come To You
One of DMG’s Service Coordinators will come to your home, office, or other location at no cost or obligation-whatever is most convenient for you. We will inspect & answer any questions you may have regarding the Paintless Dent Repair (PDR) or Insurance Process in regards to your car.
Step 3: PDR v Body Work
After we assess your car we will determine and explain to you the best repair method for your vehicle. We then review which method is best and why, specifically for your vehicle. From there we move on to the claims process
Step 4: Filing A Claim (Painlessly)
We then call the insurance company with you to help expedite the process. Hail related claims are considered an “Act of God” – This falls under the Comprehensive Claims & Will Not Raise or Increase Rates. In fact, it’s illegal for your insurance company to increase your premiums for a comprehensive claim.
Step 4: Getting Your Vehicle To The Shop
We will provide a free rental car for you in most cases. One of our insurance specialists will schedule a time to pick up your vehicle & get you in a free rental car. We will then take your vehicle to one of our locations to meet with the adjuster – this ensures things are done correctly the first time.
Step 5: Meeting Your Adjuster
DMG Solutions has an on staff Claims Adjuster who will meet with your insurance company for you. This will ensures everything is assessed properly. After we come to a total the vehicle is normally approved for repairs.
Step 6: PDR Repairs Begin
Once approved by your insurance company we update you on the scope of work & DMG will then begin repairs. Our experienced technicians use specialized Paintless Dent Repair tools to gently massage the metal back to its original factory condition. This will remove all hail damage, dents, door dings or creases caused by the storm. We also repair door dings for free in most cases.
Step 7: Check Is Issued
In most cases the check will be issued to you and us to ensure both parties are taken care of. This also ensures that the lienholder remains happy and repairs are performed. It is illegal for an insurance co. to write checks directly to you if you have a lienholder.
Step 8: Quality Control
Your Service Coordinator will then double check the repairs that were performed on your vehicle, from interior to exterior. Quality Control includes making sure all electrical components & otherwise are functioning correctly. The DMG Rep. will then update you and set up a time to deliver your or for you to pick up your vehicle.
Step 9: Reinspection with you
We then perform a reinspection with you before fully returning the vehicle. Once you’re satisfied with everything we then sign off on your lifetime warranty and you sign off on the check, if necessary.
Step 10: Referrals
Our experienced technicians use specialized Paintless Dent Repair tools to gently massage the metal back to its original factory condition. Removing hail damage, dents, door dings or creases will not cause diminished value. Due to the vehicles being repaired without replacement of panels or paintwork. PDR keeps your vehicle’s repair off of Carfax and keeps the vehicles value intact.
There are no chemicals or paints used in the process, so our work is environmentally friendly and can be done in a shorter amount of time than the traditional methods.
Our prompt and professional services can help increase your vehicle’s resale value and appearance.
We offer a 100% satisfaction guarantee on our work, and you can expect exceptional pricing with a quick turnaround.